Frequently Asked Questions

1. What is Think-Nomad?

Think-Nomad is a platform designed to empower individuals to achieve their fitness goals through accessible and convenient solutions. We offer high-quality, portable fitness equipment and a supportive community to help you build a strong and healthy body, wherever you are.

2. How can I contact you?

You can reach us by email at thinknomad.offical@gmail.com. Our customer service team is available to assist you with any inquiries or concerns you may have.

3. Where are your products shipped from?

Our products are sourced from various suppliers and are shipped from multiple locations to ensure timely delivery. We strive to provide the best shipping options available to our customers.

4. Can I get a refund on my product?

Yes, we have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item.

5. What is the process for returning an item?

To initiate a return, please contact us at thinknomad.offical@gmail.com. We will provide you with instructions on how to return your item.

6. Are there any items that cannot be returned?

Certain items, such as perishable goods, custom products, and personal care items, are non-returnable. If you have questions about a specific item, please contact us for clarification.

7. How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds are processed within 10 business days. Please allow additional time for your bank or credit card company to post the refund.

8. Do you offer exchanges?

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original product and place a new order for the desired item.

9. What should I do if my item is defective or damaged?

If you receive a defective or damaged item, please contact us immediately at thinknomad.offical@gmail.com. We will evaluate the issue and work to resolve it promptly.

10. Is there a cooling-off period for returns in the European Union?

Yes, if your order is shipped to the European Union, you have a 14-day cooling-off period during which you can cancel or return your order for any reason, provided the item is in its original condition.

11. How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment through the carrier's website.

12. When will Think-Nomad programs be available?

We are currently in the final stages of developing our exciting fitness programs. Stay tuned for an official launch announcement soon!

13. How can I stay updated on Think-Nomad news and announcements?

• Sign up for our email list on the Think-Nomad website to receive the latest news, exclusive offers, and updates on program launches.
• Follow us on social media (@thinknomad.official) for regular updates and engaging content.

14. What fitness areas will Think-Nomad focus on?

Think-Nomad aims to be a one-stop shop for all your fitness needs. We anticipate offering programs and resources for various fitness areas, including strength training, yoga, cardio, mobility, and more.

15. Can I learn about fitness through Think-Nomad?

Absolutely! While we don't currently offer structured courses, our website is a valuable resource for anyone interested in fitness. We plan to include informative articles, instructional videos, and expert advice to guide you on your fitness journey.